All complaints will be analyzed by Internal Audit department and we will contact you.

 


The 8th March 2012

I wanted to say your center exceeded my expectations. I came for a cardiology study as a result of chest pains.  Check-in was fast and I was soon in front of my specialist, Vidmante Milasiene, who guided me through each phase.  Everyone spoke English and at the completion Vidmante explained each result. She said English class was at 1400. (hah)!! A result was no available that day but the next morning the telephone rang with my results.  I shall recommend this facility to those who come to build the new power station (hopefully).  Should I have further medical needs I will return.  You are a first class, 5 star facility with a motivated staff. Thank you for your care. 

Richard Kroll


The 28th March 2011

Laba diena, Mr Rimas,
I just wanted to express my gratitude and thanks for looking after me so well on my recent visits to your clinic (head wound from road accident).
Your calmness of approach and reassurance throughout the procedures gave me a great deal of confidence and displaced many of my fears.
It was not easy being a "patient" in a foreign country, particularly when I did not speak very much Lithuanian and your command of English was excellent.
Would you also pass on my very best wishes to the nurse (whose name I did not get) who cared for me with sensitivity, warmth and whose smile provided a great deal of reassurance to me, she is an absolute credit to her profession.
I have an appointment to see my own doctor today to review my progress.
Once again many thanks for your kindness and professionalism.

With very best wishes,
Terry Gregory
England


 

 

 

The 1st December 2006


One delighted patient at the Medical Diagnostic and Treatment Center at the end of  November was Bengt Brustad, COO of the pan-Baltic Reval Hotels chain, which is owned by the Norwegian real estate investment company Linstow.
”I was in Lithuania to oversee the start of the reconstruction of the chain’s newly acquired Taikioji Neris hotel in Kaunas, when I suffered a serious torn meniscus in my knee. A colleague of mine recommended me the clinic, where I had surgery, stayed overnight, and then walked out without assistance the following morning.
The pain was terrible, but I managed to make an appointment at the Medical Diagnostic and Treatment Center at very short notice. Darijus Rimas, MD, who later did the surgery, immediately put me at easy by his ability to communicate. Almost everyone at the Medical Diagnostic and Treatment Center speaks English. I can honestly say that it was the most impressive medical service I’ve ever experienced.
In addition to that, the treatment, which I paid for by my BUPA health insurance in the UK, was an improvement on countries like Sweden.
I was given detailed explanations about the surgery. I felt safe and comfortable in my room. The nurse was very kind and helpful and the service was really excellent.”

Bengt Brustad
Reval Hotels COO



The 1st January 2006

I think that the main advantage of the Medical Diagnostic and Treatment Center is that patients can get all the services they need – their ailment can be diagnosed and proper treatment or a health check can be done – in just one day.
My Swedish colleagues from Senior Partners club agree that prices in the Centre are very attractive. They plan to come to Lithuania not only for health checks or operations but also to visit places of interest, cultural and historical monuments.

Rima Ingstag
Director of Swedish Business Center